Confluence AI agent that reads your spaces,

answers in Teams and Slack.

No. Atlassian Rovo is Atlassian's own AI, built into Confluence and Jira, with apps for Slack and Teams. A Confluence AI assistant from Workativ is a separate agent that reads your spaces and answers in chat for people who may not have an Atlassian account. Some companies run Rovo for their Confluence users and Workativ for everyone else.

Whatever sits in the spaces you select, meaning pages and the files attached to them. Spaces you leave out are never touched. IT, HR and onboarding make a sensible first batch, with engineering or finance following later.

Through a dedicated Atlassian account connected to your Confluence Cloud site, with read-only scopes covering page content, space details and search. Atlassian applies Confluence permissions on top of the scopes, so the account sees only the spaces you add it to. Plan for that account to count as one Atlassian user.

It follows the permissions of the account it connects with, page restrictions included, so a page that account cannot open is never read or quoted. Rovo answers from each person's own access, which Workativ does not do. Here access is set per audience, so restricted material belongs in spaces the account has not been added to.

When someone edits a page in Confluence, Workativ picks up the new version, so the next answer uses it. Every answer carries the page title, the space and the date it was last updated, and you can choose an age after which the reply warns that the page may be stale.

It uses the page from the space you marked as current, mentions that an older copy exists, and sends both pages to the space owner as a task. If nothing matches at all, IT or HR gets the question with the nearest pages, and the employee hears that someone is looking into it.

It can. After an answer that describes a request process, such as getting into a space or ordering a laptop for a new hire, the agent proposes starting it. The request goes into your ITSM or through the Entra ID and Microsoft 365 agents and follows whatever approval chain you already have.

Rovo is included with Standard, Premium and Enterprise Cloud plans of Jira and Confluence, with a monthly credit allowance and billing per credit beyond it, according to Atlassian's licensing page. Workativ does not draw on those credits, and employees do not need an Atlassian account to ask a question in Teams or Slack.

A chatbot looks up a page and replies. An agent decides which page to trust when two disagree, starts the follow-up request, and tells space owners which questions found nothing. Workativ's earlier Confluence chatbot page describes the first part, and this page covers the full agent.

Most teams have the Confluence AI agent live in three to five days. Connecting the Atlassian account takes little time. The days go on picking the first spaces and testing real questions against the pages they cite, usually starting with IT and HR.

Both Teams and Slack, giving the same answers. The dashboard lists the pages cited most, the questions that matched no page, and the pages older than your limit. Logs record which pages backed each answer and can be sent on to your SIEM.