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Zoho People chatbot for HR Helpdesk

Zoho People chatbot with automation

Automate employee self-service updates, payroll enquires, employee onboarding, salary advice, apply leave, and expense claims with chatbot for Zoho People.

Zoho People chatbot with automation

HR Teams of all sizes trusts Workativ AI to automate HR Operations & Support

Companies using Workativ: GoTo, Learnpath, MERIT, Lagardère, Kraft Heinz
AI agent platform for Zoho People

Everything you need to build and run a
Zoho People chatbot no developers needed.

Workativ's Al agent platform gives you everything to automate Zoho People tasks and deliver employee support in Slack and Teams.

Chatbot builder for Zoho People

Chatbot builder for Zoho People

Add, remove, or optimise new topics for your Zoho People chatbot easily based on your requirement. No coding. No developer. Ready in minutes.

Chatbot teamplates for Zoho People

Chatbot teamplates for Zoho People

Workativ ships with pre-built agent templates for the most common HR use cases salary enquires, apply leave, expense claims, policy searches, employee onboarding / offboarding and more.

Zoho People chatbot use cases

Automate Zoho People tasks your team
handles manually every day.

The most common Zoho People HR requests handled automatically by the chatbot in Slack and Teams, without employees logging into Zoho People.

PTO balance and leave request

PTO balance and leave request

Employees check their live Zoho People PTO balance and submit leave requests from Slack or Teams — no portal login, no email to HR.

Payslip and payroll queries

Payslip and payroll queries

Employees ask about pay dates, access payslips, or query deductions answered from Zoho People in seconds, without raising a ticket.

Benefits enquiry

Benefits enquiry

Employees ask for ticket status and get a live update from Zoho People instantly, without a portal login or email follow-up.

Update personal details

Update personal details

Employees update address, emergency contacts, or bank details via the chatbot without logging into the Zoho People portal or emailing HR.

Timesheet submission

Timesheet submission

Employees submit or check timesheet status in Slack or Teams. Chatbot logs the entry in Zoho People and confirms no portal needed.

Onboarding task completion

Onboarding task completion

New hires complete Zoho People onboarding tasks form submissions, policy acknowledgements, document uploads guided step by step in Slack.

Susan Treadway, Vice President HR Operations, GoTo

Susan Treadway

Vice President, HR Operations

GoTo company logo Susan Treadway testimonial

Workativ resolved

>80%

of HR issues without
escalating to HR operations


Read Case Study
From zero to live HR support chatbot

Go live in days not months.

Workativ's no-code platform is purpose-built for IT teams, not developers. No custom integration work.

Upload your HR knowledge
What is an HR support chatbot

Scale your support with Al powered Zoho People
chatbot with auto-resolution

5X Lower MTTR

5X Lower MTTR

Reduce your Mean Time To Resolution
to seconds.

5X Lower MTTR
90% First Contact Resolution

90% First Contact Resolution

Reduce emails and call volumes with
instant auto-resolution.

90% First Contact Resolution
3X Productivity Boost

3X Productivity Boost

Scale your support instantly
with ease.

3X Productivity Boost
How to Build

Steps to build Zoho People Chatbot with app automation

HR stack integrations

Connect Zoho People Chatbot with
100+apps, and 1000s of automations instantly. No coding

Security & Compliance

Enterprise-grade security
built into every Zoho People chatbot integration.

Workativ security certifications SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant
Immutable audit trail
Role-based access controls
Secrets & token masking
Prompt injection protection
SSO & MFA
SIEM integration

Ready to build your Zoho People chatbot?

Connect Zoho People to Slack or Teams with a pre-built chatbot no code, no implementation partner, no wait.

Frequently asked questions

Questions CHROs, HR Directors, and People Operations leaders ask about Zoho People chatbot integration.

What is a Zoho People chatbot?

A Zoho People chatbot is an AI agent that lets employees check leave balances, submit requests, and look up attendance or performance information by chatting in Slack or Teams connected live to Zoho People instead of its self-service portal.

What can the Zoho People chatbot do?

It answers questions about leave balances, attendance records, and appraisal cycle status pulled live from Zoho People, and takes action: submitting leave requests, regularizing attendance, routing manager approvals, and updating records automatically.

How is a Zoho People chatbot different from a basic FAQ bot?

A basic FAQ bot explains Zoho People's leave process. Workativ's chatbot checks the employee's real, current balance in Zoho People and submits the actual request, confirming the outcome once the manager approves not a generic answer.

How does the Zoho People chatbot handle leave requests?

An employee requests leave in Slack or Teams. The chatbot checks their live Zoho People balance, submits the request, routes it for manager approval with a one-tap action, and updates the Zoho People record, confirming to the employee in the same thread.

How does the Zoho People chatbot for Slack work?

Deployed as a native Slack app, employees message the chatbot directly for leave, attendance, and policy questions no separate Zoho People login needed for routine tasks.

How does the Zoho People chatbot for Microsoft Teams work?

As a native Teams app, employees get the same self-service experience, with every action synced back to Zoho People in real time.

Which systems does the Workativ Zoho People chatbot integrate with?

Alongside Zoho People, Workativ connects to Azure AD, Okta, Microsoft 365, Zoho Desk, Slack, Microsoft Teams, and 100+ other apps, useful for organizations running the broader Zoho suite.

How quickly can the Zoho People chatbot be deployed?

With a pre-built Zoho People API integration and ready-made templates for leave and attendance self-service, most organizations deploy within days without developer involvement.

How does the chatbot handle requests it can't resolve automatically?

Requests outside its scope disputed attendance, appraisal exceptions are routed to your HR team via a shared inbox with full conversation context, so nothing has to be repeated.

Is the Workativ Zoho People chatbot secure for employee data?

Yes. Workativ is SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant, with PII data redaction, role-based access control, and AI guardrails so employees only see and change data they're authorized for.