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Deploy intelligent AI agents that don't just answer questions they diagnose issues, orchestrate multi-system workflows, and resolve tickets end-to-end. Achieve 60-70% automation rates in weeks, not months.
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Session based pricing • No user fees
ISO 27001 & SOC 2 certified
Deploy in under 10 minutes
AI Agents are autonomous systems that use artificial intelligence to understand goals, make decisions, and complete tasks independently without human intervention. Unlike traditional chatbots that follow scripted flows, AI agents can plan multi-step workflows, reason through complex problems, and execute actions across your entire tech stack.
| Feature | Traditional Chatbot | AI Agents (Agentic AI) |
|---|---|---|
| Understanding Natural Language |  | |
| Understanding Natural Language |  | |
| Multi-Step Workflow Planning | | |
| Adapts to Context | | |
| Cross-System Orchestration | | |
| Learns & Improves Over Time | | |
Pre-built automation templates for the most time-consuming IT support tasks
Agent verifies identity via OTP, resets password in Active Directory/Azure AD, confirms change, sends notification, and closes ticket all in under 30 seconds. No IT agent involvement needed.
Impact: 70% reduction in password-related tickets
Handles account lockouts with multi-factor authentication, unlocks across Okta/Azure AD, logs all actions for compliance, and confirms access restoration completely automated.
Impact: 30 seconds resolution time
Automatically provisions new hires across 100+ apps when HRMS triggers. Creates accounts, assigns permissions, sends welcome emails, and logs everything zero manual work.
Impact: 90% reduction in provisioning time
Automatically categorizes, prioritizes, and routes tickets based on content analysis. Enriches with system context and assigns to the right team improving first-contact resolution by 2-5x.
Impact: 50-70% reduction in triage time
Diagnoses VPN connection issues, guides through configuration steps, resets credentials if needed, and validates connectivity all conversationally in Slack or Teams.
Impact: 85% first-contact resolution
Checks entitlements, triggers approval workflows, provisions licenses, confirms access, and sends confirmation complete software access automation in minutes, not days.
Impact: 5-minute approval to access
See these use cases in action with a customized demo for your organization.
Book a DemoPre-built automation templates for the most time-consuming IT support tasks
For key IT workflows including password resets, provisioning, and access requests
Agents resolve issues end-to-end without human escalation
Automated diagnostics and system checks accelerate issue identification
Mean time to detect drops significantly with proactive monitoring
For common IT helpdesk tickets password resets, account unlocks, software access
Millions saved annually by deflecting tickets from human agents
Employees get instant resolutions instead of waiting hours or days
Scale IT support without adding headcount as company grows
For key IT workflows including password resets, provisioning, and access requests
Most enterprise HR chatbot implementations take 3–6 months. Workativ takes 3 days. Here's how.
“After researching 5 different AI solutions, we chose Workativ for its autonomous AI Agents and seamless integration with our existing systems. The agentic reasoning capabilities are remarkable our IT team now spends 70% less time on password resets and our employees get instant help.”
Gabriel Grecco
Global Manager - IT Service Desk
“Workativ's AI Agents don't just answer questions they actually solve problems end-to-end. We've achieved 65% automation of our IT tickets in the first month, and the no-code platform meant we deployed in less than a week. The ROI was immediate and measurable.”
Dan Hammer
Director of Information Systems
"We went live in less than a week. Within the first month, Workativ was handling over 70% of our Level 1 IT tickets automatically. Our team finally has time for the projects that actually matter."
IT Manager · SaaS Company, 350 employees
"The ServiceNow and Okta integration worked out of the box. No custom code, no professional services. The shared live chat inbox means my agents can monitor everything and jump in when needed. It's seamless."
IT Operations Director · Healthcare, 2,400 employees
"We evaluated Moveworks and Aisera. Both were six-figure deals with 6-month timelines. Workativ gave us 90% of the same capability, deployed in 3 days, at a fraction of the cost. It wasn't even close."
CIO · Financial Services, 8,000 employees
Session-based pricing that scales with usage not per-user costs that explode with growth
Join leading IT teams using Workativ's agentic AI platform to achieve 60-70% automation rates. Start small and prove ROI before investing budget.