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Turn Slack into Your
AI-Powered IT & HR Support Hub

Deploy intelligent AI Agents directly in Slack that don't just answer questions they resolve issues. Reset passwords, create tickets, onboard employees, and handle 80% of IT & HR requests automatically.

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Turn Slack into Your </br> AI-Powered IT & HR Support Hub

Leading HR teams use Workativ to automate employee support

Turn Slack into Your </br> AI-Powered IT & HR Support Hub

Top Enterprises Worldwide Trust Workativ to Streamline Employee Support

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Slack is where your team lives. But IT & HR support still lags behind.

Employees switch between tools, wait hours for help, and IT/HR teams drown in repetitive tickets. There's a better way.

Long Wait Times

Long Wait Times

Employees wait hours (or days) for simple requests like password resets or software access even when they ask directly in Slack.

Repetitive, Manual Work

Repetitive, Manual Work

IT & HR teams spend 60%+ of their time on routine queries that could be automated leaving no bandwidth for strategic work.

Disconnected Tools

Disconnected Tools

ServiceNow, Jira, BambooHR, Workday, Okta all siloed. Agents need multiple logins to resolve a single ticket.

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The Problem

Everything your team asks for in Slack

From IT helpdesk to HR services Workativ handles the most common (and most painful) employee support requests automatically.

Password Reset

Password Reset

Verify identity and reset across Okta, Azure AD, Office 365 in seconds

Account Unlock

Account Unlock

Unlock locked accounts without waiting for IT availability

Software Access Requests

Software Access Requests

Request and provision access to tools automatically

Ticket Creation & Updates

Ticket Creation & Updates

Auto-create and update tickets in ServiceNow or Jira

VPN & Device Troubleshooting

VPN & Device Troubleshooting

Guide employees through common tech issues step-by-step

Workativ vs. Slack AI (Agentforce)

Slack has AI. But is it built for IT & HR support automation?

Slack's native AI (Slackbot + Agentforce) is excellent at conversation summaries and CRM workflows. Workativ is purpose-built for employee IT and HR support with deeper integrations, faster setup, and better ROI.

Capability
workativ
slack
Primary Focus
IT & HR Support AutomationIT & HR Support Automation
CRM workflows, conversation summaries, Salesforce dataCRM workflows, conversation summaries, Salesforce data
Deploy AI Agent in Slack
Yes minutesYes minutes
 Yes requires Agentforce license Yes requires Agentforce license
No-Code Setup
Full no-code, ready in <60 minFull no-code, ready in <60 min
developer effort needed for custom agentsdeveloper effort needed for custom agents
IT Helpdesk Automation
Purpose-built (password reset, access, etc.)Purpose-built (password reset, access, etc.)
generic, not IT-specializedgeneric, not IT-specialized
HR Service Automation
BambooHR, Workday, HRIS workflowsBambooHR, Workday, HRIS workflows
Workday integration available, limited HR flowsWorkday integration available, limited HR flows
ServiceNow Integration
Deep, bidirectionalDeep, bidirectional
Not natively supportedNot natively supported
100+ App Integrations
100+ ITSM, HR, MDM, IAM apps100+ ITSM, HR, MDM, IAM apps
Salesforce ecosystem focusSalesforce ecosystem focus
How It Works

From setup to resolution, in four simple steps

No engineers. No months-long implementation. No vendor lock-in.

Connect Your Apps
Who It's For

Built for every size Slack team

Whether you're a scrappy startup or a global enterprise, Workativ scales with your needs.

Small & Growing Teams

Small & Growing Teams

Get up and running in under an hour. No IT team or developer required. Start small, prove ROI fast, and scale when you're ready.

Pre-built templates for instant deployment
Affordable session-based pricing
Guided onboarding we get you live
No headcount needed to manage it
Scaling Organizations

Scaling Organizations

As your team grows, so does ticket volume. Automate the repetitive work so your IT & HR teams focus on what actually matters.

Multi-app workflow automation at scale
Connect to your existing ITSM & HRIS
Measurable ROI with analytics dashboard
Support for multiple channels & use cases
Complex Enterprises

Complex Enterprises

Mission-critical support needs mission-critical reliability. Custom deployments, advanced security, and dedicated success management.

ISO 27001 + SOC 2 Type II certified
SAML SSO, SCIM, RBAC, MFA
Custom AI training & workflow automation
Dedicated CSM & 24/7 expert support
Author

Your team is already in Slack.

Make it work smarter for them.

Deploy an AI Agent that resolves IT and HR requests instantly no waiting, no ticket queues, no context switching.

Book a Demo
Results

Real results from real customers

80%

Queries resolved automatically without human agents

60%

Reduction in IT & HR support operational costs

60m

Time from signup to live AI Agent in Slack

24/7

Always-on employee support, outside business hours

"We went from HR spending 3 hours a day on PTO questions to the bot handling it all automatically. Our HR team can finally focus on what matters people, not paperwork."

Sarah L.

HR Director, SaaS Company · 400 employees

"Implementation took 2 days. We connected BambooHR and Slack, uploaded our policies, and employees were using it immediately. We looked at Moveworks it would have taken 6 months and cost 20x more."

Marcus R.

VP of People Operations · 1,200 employees

"Our global team spans 14 countries. The multilingual support and time-zone-agnostic availability means every employee gets instant HR answers no matter when or where they ask."

Ananya P.

Global CHRO · Enterprise · 8,000 employees

Integrations

100+ integrations with the apps your team already uses

Workativ connects your Slack AI Agent to your entire enterprise app stack no custom development needed.

100+ integrations with the apps your team already uses
Pricing

Simple, transparent pricing. No per-user fees.

Pay for AI chat sessions, not headcount. Scale up or down as your needs change. All plans include full Slack integration.

Starter plan
$99/month
  • 200 AI Chat Sessions
  • 1 AI Agent
  • 2 Actions
Best for:
Startups, SMBs and growing business
Book a Demo
Business
$349/month
  • 500 AI Chat Sessions
  • 2 AI Agents
  • 5 Actions
Best for:
Growing teams, SMBs, mid-market
Book a Demo
Enterprise
Custom/Contact sales
  • Everything in Business Plan
  • More AI Sessions And Actions
  • Custom App Integrations
Best for:
Large enterprises, complex workflows
Book a Demo

Frequently Asked Questions